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Student Motivation: Can't Do vs. Won't Do

5 Steps to Identify and Address Student Motivation

By Tracy Harrison

Students sit at desk looking bored and unmotivated.

Step 1:

Document Task Performance History


Before assuming non-compliance, gather comprehensive evidence about the student's abilities. This step requires careful observation and documentation:


  • Has the student successfully completed similar tasks before?

  • Was the task completion consistent and fluent?

  • Did they demonstrate mastery multiple times?

  • Can they complete the task in different settings or with different people?

  • Do they show consistent performance across similar assignments?


Remember: One-time success doesn't indicate reliable skill mastery. Look for patterns across multiple occasions and settings. Consider keeping a simple log of when and how the student completes similar tasks to identify any consistent patterns or triggers.


A woman sits at a desk working in a book and planning.

Step 2:

Conduct the Motivation Assessment


Ask yourself this key question: If offered a significant reward (like an all-day recess or homework pass), could the student complete the task? This theoretical question helps distinguish between ability and motivation.


Consider these detailed indicators:


  • Would they complete it easily with proper motivation?

  • Have they shown the ability when highly motivated?

  • Does performance vary based on circumstances?

  • Can they explain how to do the task but still resist doing it?

  • Do they perform better with certain teachers or in specific settings?


If the answer is yes to most of these questions, you're likely dealing with a "won't do" motivation issue rather than a "can't do" skill deficit. However, remember that partial skills might exist – a student might be able to do parts of a task but still lack complete mastery.



Step 3:

Identify Motivating Factors


Understanding what drives student behavior is crucial for developing effective interventions. When students resist tasks, they're typically motivated by:


  • Getting individual adult attention

  • Escaping challenging work

  • Gaining peer attention

  • Avoiding peer interactions

  • Accessing preferred activities

  • Avoiding potential failure or embarrassment


Often, students combine motivators – for example, acting out to both escape work AND receive one-on-one teacher attention. The key is identifying which motivators are most powerful for each student and understanding how they interact.


A girl lays her head on desk and looks bored and unmotivated,

Step 4:

Analyze Patterns


Thorough pattern analysis helps reveal both skill deficits and motivation issues. Look for consistent patterns in:


  • When the resistance occurs (time of day, subject, activity type)

  • What happens immediately before (transitions, specific instructions, peer interactions)

  • What happens immediately after (teacher attention, peer reactions, task removal)

  • Which tasks trigger resistance (difficulty level, length, subject matter)

  • Which environments affect performance (group work, independent work, specific classrooms)

  • How other adults handle similar situations with the student

  • Whether patterns change with different supports or accommodations


Step 5:

Develop a Targeted Plan

A post it note is stuck to a bulletiin board and states Plan: 1, 2, 3

For "Can't Do" (Skill Deficit):


  • Break tasks into manageable steps

  • Provide additional instruction and modeling

  • Implement skill-building supports

  • Track progress systematically

  • Use visual aids and concrete examples

  • Provide immediate feedback

  • Celebrate small improvements


For "Won't Do" (Motivation Issue):


  • Use identified motivators strategically

  • Set clear expectations and consequences

  • Establish consistent routines

  • Create opportunities for success

  • Build in choice and autonomy

  • Implement token economies or reward systems

  • Maintain firm but supportive boundaries


Why Proper Identification Matters


Understanding the difference between skill deficits and motivation issues isn't just about assessment—it's about preventing student frustration and failure. This distinction fundamentally changes how we approach intervention.


Consider this: You could offer an Olympic-level cash prize to someone who's never trained in gymnastics, but no amount of motivation will enable them to perform a perfect routine. Similarly, offering rewards to a student who lacks foundational skills can actually be harmful.


When we misidentify a skill deficit as a motivation issue, we risk:


  • Increasing anxiety and stress

  • Damaging self-confidence

  • Creating negative associations with learning

  • Masking the real issues needing attention

  • Wasting valuable instructional time


The consequences of misidentification can have long-lasting impacts on both academic progress and emotional well-being.


Making It Work in Your Classroom


Remember that identifying "can't do vs. won't do" is your first step toward effective intervention. Once you understand whether you're dealing with skill deficit or motivation, you can implement targeted strategies that actually work.


Clear identification leads to:


  • More effective interventions

  • Better use of instructional time

  • Improved student outcomes

  • Reduced frustration for both teachers and students

  • Increased student confidence and engagement


Students sit with their teacher at desks and are giving a group high-five.

Success comes from matching your intervention to the actual problem. When we correctly identify the root cause of resistance, we can provide appropriate support that leads to real progress.


Looking for Support?



For more Information on Motivating Students, we recommend:

Motivating Students Who Don't Care: Proven Strategies to Engage All Learners

by Allen N. Mendler (Linked below)







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